As your Privacy is important to us at SJA Mortgages Ltd we are committed to acting in accordance with the Privacy Act 2020.

SJA Mortgages Ltd collects holds and uses your personal information in order to provide and promote its services to you.

The types of personal information we collect will vary depending on the nature of your dealings with us. We only collect personal information that is necessary. Where reasonable and practicable, we will collect your personal information directly from you and inform you that we are collecting it.

If it is not obvious that we are collecting personal information from you, we will do our best to make it clear to you so that you are always aware when information is being collected.

The general types of information we may collect from you may include.

• Name
• Date of birth
• Contact details (such as your email address, postal address, phone number)
• Details relating to your use of any product and/or service we may offer you.
• Details of your enquiry
• Details of any preferences you tell us about (such as subscription preferences).
• Information to identify you in order to provide our services.

We may also collect personal information about you from:

• Publicly available sources such as the Internet.
• Your professional advisers such as your Accountant, Solicitor, Insurance Adviser.

We collect your personal information from the above parties (other than publicly available sources) where we have received your express consent to do so. We are not responsible for the privacy or security practices of the above parties and the parties described above are not covered by this Privacy Policy.

Who might we share your information with.

Retail banks, lenders and third-party financial service providers in order to assess your suitability for the products and services they provide in line with your personal requirements.

  

Anyone SJA Mortgages may be required to disclose your personal information to if disclosure is required by law, including laws of other jurisdictions, for example to government and regulatory authorities.

We may also share this information with overseas third-party suppliers, service providers and other related bodies for some of the purposes listed above.

HOW WE STORE YOUR INFORMATION

We use third party service providers to store and process most of the information we collect through our CRM Trail encrypts the information both in transit and at rest, so in the incredibly unlikely event the database was to be accessed by an unauthorised entity, the data would be unusable.

 We may use cloud storage to store the personal information we hold about you. The cloud storage and the IT servers may be located outside New Zealand. We ensure that our cloud-based service providers are subject to appropriate security and information handling arrangements and that the information stored or processed by them remains subject to privacy obligations.

We may also be required to share the information with our aggregator Newpark Financial Services and the Compliance Company engaged by Newpark for the purposes of regular audits. 

WHAT ARE YOUR RIGHTS

You do not have to provide information to us. If you choose not to provide necessary personal information when requested, we maybe be unable to provide certain information or services to you.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you have any questions about this privacy statement or you’d like to ask for a copy of the information we hold on you, or to have it corrected, please contact us at:

SJA Mortgages Ltd. 09 3072927

sue@sjamortgages.co.nz 

We will amend the information and confirm this with you and also we will contact you if for any reason we are unable to amend the information.