Frequently Asked Questions
How do I know if I need a mortgage adviser?
If you’re unsure of your borrowing capacity, confused about the mortgage process or have been declined by a bank, a mortgage adviser can help. A mortgage adviser can provide personalised guidance and support, as well as access to a wide range of lenders and loan options, to help you find the best deal on your mortgage or loan.
How much do your services cost?
My services are free for you as I am paid for by the banks and lenders. I provide personalised advice & assistance tailored to your situation, without any hidden fees or charges. If in a rare situation we are using a non Bank Lender that charges a fee, you would be advised of this before we applied for the finance
How do I know if I'm ready to buy a house?
It’s important to consider several factors before deciding to buy a house. First, take a look at your financial situation, including your income, expenses, and savings. You should also consider your long-term goals and whether buying a house aligns with them. Additionally, think about the stability of your job and whether you plan to stay in the same area for a while. It’s also a good idea to do some research on the current housing market in your area and assess whether it’s a good time to buy. You can talk to a mortgage adviser like me to get personalised guidance and support on whether you’re ready to buy a house or how to navigate the mortgage process.
Can you help me with loan refinancing?
Yes, I can help you with refinancing your existing loan. I can evaluate your current loan terms and conditions, identify potential areas for improvement, and develop tailored strategies to help you save money over the life of your loan.
How do I get started with your services?
To get started with my services, you can fill out the contact form on this website’s homepage, and I will get in touch with you to schedule an initial meeting or you can also schedule a call directly. During this meeting, I will assess your financial situation and provide personalised guidance and support to help you achieve your financial goals.
What makes you different from other mortgage advisers?
I have over 40 years of experience in the banking and mortgage industry, having worked for 3 of 4 top banks in New Zealand, I hold extensive experience & knowledge in the mortgage & financing world. Working for over 4 decades in the industry I have built a vast network of financial partners that can come to your help, known for my approachability and commitment to clients, I provide support throughout the process, from initial consultation to settlement and post-loan support.
How long does the mortgage process take?
The mortgage process can vary depending on the lender and on various factors such as loan type, loan size, and the complexity of the application. But be assured, I will try my best to get it done as fast as I can using my professional network. I will also advise you at the beginning of the process of the time frame.
Can you help me with investment property loans?
Yes, I can help you with property investment loans. I can assess your borrowing capacity, evaluate various loan options. With my extensive network of financial partners, I can help you secure financing that aligns with your financial goals.
Can you help me with loan restructuring?
Yes, I can help you with loan restructuring. I can analyse your current financial situation, identify potential areas for improvement, and develop tailored strategies to help you restructure your loan terms and conditions. With my expertise and approachability, I can guide you through the entire loan restructuring process and ensure that you achieve your financial goals.
Do you offer seminars or presentations on financial awareness?
Yes, I aim to foster financial awareness for all through engaging seminars and keynote presentations on generic financial advice at schools, universities and workplaces. My vision is to empower the new generation of advisers to provide exceptional financial guidance and support to individuals in need. If you’re interested in hosting a seminar or presentation, you can get in touch with me by sending me an enquiry on the contacts page or call me directly.
What makes you unbiased about the advice you give me?
As an independent financial adviser, I am not affiliated with any particular bank or lender. This allows me to provide completely unbiased advice based on your financial situation and goals. My priority is to find the best possible financial solution for you, regardless of the financial institution or lender involved.
Do you only provide advice or will you assist me with paperwork and the loan process?
I not only provide financial advice but also guide you through the entire loan process, from paperwork to settlement. My goal is to make the process as easy and stress-free as possible for you.
Do you only provide services related to mortgages or loans, or do you offer other financial services?
I only provide advice for Lending Products, however I work with other Advisers in the Industry who can assist you with other areas of financial advice.
What is the detailed process of getting a mortgage or loan?
The process of getting a mortgage or loan involves several steps, which can vary depending on your specific financial situation and the lender involved. Generally, the process includes determining your borrowing capacity, selecting the right lender and interest rate, completing the loan application and providing supporting documentation, obtaining approval, and settling the loan. As a financial and mortgage adviser, I guide you through each step of the process and ensure a seamless borrowing experience. Our process as Advisers follows a 6 step Advice Process, with your involvement and understanding at the forefront of the process
What should I expect during the initial consultation with Sue Aitken?
During the initial consultation, I’ll meet with you to discuss your financial situation and goals. The initial consultation is an opportunity for us to get to know each other and for me to understand your needs and goals, so that I can provide tailored advice and support throughout the process and for you to understand what I can provide for you and if you are happy to move forward and work together.